Residential HVAC Service Technician Jobs/Careers in Garner, NC

Website Comfort Services Heating & Cooling

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Residential HVAC Service Technician Jobs/Careers With Comfort Services Heating & Cooling

The Role

Diagnose and repair residential heating and cooling systems and lead customers to informed and confident buying decisions.

Responsibilities

  • Complete all general HVAC in-home, service calls.
  • Establish customer rapport to sell the right products and services.
  • Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Explain replacement opportunities for aging, inefficient or underperforming systems.
  • Understand your service criteria and hold yourself accountable for exceeding revenue goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.
  • Work alongside customer service and dispatch to ensure the overall success of the business.
  • Maintain a clean, organized job site and well-inventoried truck.
  • Participate actively in all training exercises, morning meetings, trade shows, and retreats.
  • Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Competencies for Success

  • Licensed with knowledge of local HVAC codes and the ability to make on-the-job applications.
  • Develop proven track record in heating and cooling systems including the ability to draw simple diagrams, read blueprints and other diagrams.
  • Continued education and training to obtain NATE certification.
  • Clean, safe driving record.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desire to be a better technician tomorrow than you are today.
  • A competitive individual contributor who also loves to win as a team.
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